30 May 2026

Sending your EMM to the Netherlands from the USA, why it is not a problem

Introduction

FAQ: Understanding Your Shipping Options

Sending your Engine Management Module (EMM) from the USA to the Netherlands for repair involves more than the repair; it's about ensuring the process is as smooth and efficient as possible. While there are multiple shipping options available, choosing the right logistics partner can significantly impact the speed, cost, and overall experience of your service. This guide aims to address common concerns and questions, highlighting why DHL Express stands out as the preferred choice for shipping your EMM to us for repairs.

What are the advantages of using DHL Express for shipping EMMs to the Netherlands?

DHL Express offers a seamless and expedited shipping experience for your EMM repairs. Unlike other carriers, DHL has its own customs hub in the Netherlands, streamlining the import process and significantly reducing waiting times. This direct handling ensures your EMM doesn't need to be transferred to another local carrier, like PostNL, avoiding delays and additional handling.  Moreover, since DHL Express is handled via our customs account there are none import fees being charged from the USA whereas sending with another provider often results in very high import costs.

Why might USPS, UPS, or FedEx not be the best choice for shipping my EMM to the Netherlands?

While USPS, UPS, and FedEx are reputable shipping services, they typically hand over packages to local carriers such as PostNL for the final delivery and import processing in the Netherlands. This handover can introduce delays and complicate the customs clearance process. Additionally, we've observed that shipments not handled by DHL Express can incur unexpectedly high import costs.

How can I calculate the cost of sending my EMM for repair, including shipping?

You can quickly calculate the repair and shipping costs by visiting our online calculator at /en/calculate-costs. This tool provides you with an estimate, helping you make a decision on what to expect.

What makes your Hardware Care the right choice for me?

We have helped hundreds of customers across the globe and keep getting very positive feedback from our customers. We try to make our process as smooth and prevent any unnecessary hassle for our customers.

Conclusion

There is no need to worry when it comes to sending your EMM from the United States to the Netherlands. Using our DHL Express service we make the process as smooth as possible and prevent any unnecessary costs.

Still sceptical? Feel free to reach out to us!

Customer reviews

What customers say

★★★★★

James Clarke
GB United Kingdom
★★★★★
Fast, kept well informed, fixed the issue. Had to pay VAT charge when importing back to the UK which I hadn't factored into the costs, but still better value than a new one.
Google review · hace 1 año
robert eichholz
FI Finland
★★★★★
My Evinrude E-Tec 50 / 2014, driven only less than 150h, started signalling "Check Engine". The test program showed "Injectors voltage over 55V". Found Hardware Care and on theis homepage I could insert the type and "ser...
Google review · hace 1 año
Jeremy Nakat
AU Australia
★★★★★
had my evinrude etec blow the SAC circuit in its computer looked at every option all i could find was a new emm for 3k or for less then half that for a rebuild by hardware care, I had my doubts and was abit worried sendi...
Google review · hace 1 año
Paul W
GB United Kingdom
★★★★★
My Evinrude Etec 50hp failed completely and the issue was traced to a failure of the engine management system (EMM) which is both complex and expensive to repair or replace. A couple of acquaintances who had first hand e...
Google review · hace 2 años
Danie Bruyns
ZA South Africa
★★★★★
I have sent 2 EMM's to Hardware Care for repair in the past year. Both times I was very satisfied with the Excellent Service provided. I will not hesitate to deal with Hardware Care any time I need to, in future. Danie -...
Google review · hace 2 años
Mike Moulder
US United States
★★★★★
2008 Evinrude E-Tec 60hp: All the EMM repair shops in the U.S. said this "EMM could not be repaired and that my engine is trash". I reached out to Hardware Care; they stepped me through their process and I'm sure glad I...
Google review · hace 2 años
Peter Kuhn
US United States
★★★★★
The repair service is much easier, less expensive, and quicker than I'd expected. Our 2017 Evinrude Etec 40 hp motor's EMM went out from California to the Netherlands 12/28/23 and returned 1/31/23. Total cost including...
Google review · hace 2 años
Kevin Bray
US United States
★★★★★
Because of the difference in time, some communications from me got there when they were asleep! None the less they responded to each of my many questions over the last 4 Months. The time was extended understandably due...
Google review · hace 2 años
Ton Kalkman
NL Nederland
★★★★★
I was very pleased when i found out that it was possible to let my ECU fixed for a third of the cost of a new one, and also in the Netherlands, were i live. When you send your ECU in they send you updates about the progr...
Google review · hace 2 años
stephen mccalvin
US United States
★★★★★
Repair time was exactly as they predicted. Shipping there and back was super easy as they arranged the pickup from my office in Florida. Once returned I installed the repaired EMM and my boat fired right up with no is...
Google review · hace 2 años

Free consultation

Not sure what's wrong with your EMM?

Book a free troubleshooting call with our engineers. We specialise in EMM-related issues — describe your symptoms and we'll help you pinpoint the problem before you ship anything.

  • No obligation

    We talk through your symptoms and give honest advice, no pressure to ship anything.

  • Fast response

    We respond within one-two business days

  • Worldwide

    We help customers from the US, Australia, Europe and beyond diagnose their EMM issues remotely.

Submit your EMM

Ready for the repair?

Submit your EMM and start the proces.

Submit repair